Question 1

Is T-Mobile a good company to work for as a Customer Service Associate Expert?

Accepted Answer

Customer Service Associate Expert professionals working at T-Mobile have rated their employer with 3.7 out of 5 stars in 3,053 Glassdoor reviews. This is a higher than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Customer Service Associate Expert Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Customer Service Associate Expert interview questions at T-Mobile.

Question 2

Does T-Mobile pay Customer Service Associate Expert employees well?

Accepted Answer

Customer Service Associate Expert professionals rate their compensation and benefits at T-Mobile with 4.1 out of 5 stars based on 3,053 anonymously submitted employee reviews. This is 5% better than the company average rating for salary and benefits. Find out more about Customer Service Associate Expert salaries at T-Mobile.

Question 3

How happy are Customer Service Associate Expert professionals working at T-Mobile?

Accepted Answer

68% of Customer Service Associate Expert employees at T-Mobile would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Customer Service Associate Expert professionals have also rated T-Mobile with a 3.4 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.6 rating for culture and values and 3.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at T-Mobile?

Accepted Answer

Mobile Expert (3045), Sales Associate (1267), Retail Sales Associate (1130), Sales Representative (754), Customer Service Representative (700), Retail Store Manager (671), Retail Associate Manager (547), Account Executive (378), Manager (314), Store Manager (298), Retail Sales Representative (270), Sales (207), Software Engineer (195), Assistant Manager (165), Account Expert (157)

Question 5

What are the pros of working at T-Mobile according to real employee reviews?

Accepted Answer

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3418 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2162 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 948 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 792 reviews)); "Flexible and ability to generate good commission" ((in 674 reviews))

Question 6

What are the cons of working at T-Mobile according to real employee reviews?

Accepted Answer

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 949 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 528 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 397 reviews)); "They expected workers to work long hours and meet quotas while receiving no help from management." ((in 337 reviews)); "No stability with frequent layoffs expected every year now." ((in 229 reviews))

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Strong benefits and pay, but shifting to AI focus

Great benefits and flexible scheduling, but poor comapny

High pay and benefits with occasional pressure

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