T-Mobile Customer Service Associate Expert reviews

3.7

67% would recommend to a friend

(3,054 total reviews)
avatar

Srini Gopalan

39% approve of CEO

48% positive business outlook

Customer Service Associate, Expert employees have rated T-Mobile with 3.7 out of 5 stars, based on 3,054 company reviews on Glassdoor. This indicates that most Customer Service Associate, Expert professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Customer Service Associate, Expert professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Feb 7, 2018

Mobile Expert

Recommend
CEO approval
Business Outlook

Pros

Best company ever. They care all about results and also their employees Every year there are stock options for employees. Also they have equal pay for employees. Nobody makes more than the other. Except for the commission.

Cons

There are no cons to this position. This company appreciates their employees. They make sure if there is a problem it’s addressed. And addressed quickly

4.0
Jan 23, 2018
Recommend
CEO approval
Business Outlook

Pros

-Decent pay for wireless industry plus commission. - Uncarrier setting meaning trying to revolutionize the wireless industry - Really fun environment where they truly care about their employees.

Cons

- Have to sell stuff but, that's retail jobs for the most part plus their is commission. - Have to sell products customers don't want.

Viewing 3040 - 3042 of 3,054 Reviews

Glassdoor has 24,574 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.