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      T-Mobile

      Engaged Employer

      T-Mobile Customer Service Associate Expert reviews

      3.7

      68% would recommend to a friend

      (3,053 total reviews)
      avatar

      Srini Gopalan

      40% approve of CEO

      48% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Compensation and benefits

      3.6

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      Customer Service Associate, Expert employees have rated T-Mobile with 3.7 out of 5 stars, based on 3,053 company reviews on Glassdoor. This indicates that most Customer Service Associate, Expert professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Customer Service Associate, Expert professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Apr 25, 2026

      Great job, but keep this in mind before taking the job

      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s a pretty easy job, if you don’t have customers then there’s not many things to do It’s hourly + commission, not many jobs work that way The benefits are really good

      Cons

      Your sales can be deactivated, if somebody cancels what you’ve sold in 3 months or less then they can take that out of your commission paycheck and your sales target The sales you make on the day get paid at the end of next month You get 2 paychecks a month, 1 with your hours only and 1 with hours + commission. There’s no way to cash out your commissions early The schedules are really uncomfortable for full times in most stores, mostly the malls.

      Viewing 22 - 24 of 3,053 Reviews
      Related searches: T-Mobile Customer Service Associate, Expert jobs | T-Mobile Customer Service Associate, Expert salaries | T-Mobile benefits | T-Mobile Customer Service Associate, Expert interviews | T-Mobile conversations
      T-Mobile reviewsT-Mobile Customer Service Associate, Expert reviews

      Glassdoor has 24,571 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.