Is TTEC a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at TTEC have rated their employer with 3.2 out of 5 stars in 2,226 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at TTEC .

Does TTEC pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at TTEC with 3.1 out of 5 stars based on 2,226 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at TTEC.

How happy are Client Operations Associate professionals working at TTEC?

53% of Client Operations Associate employees at TTEC would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Client Operations Associate professionals have also rated TTEC with a 3.0 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.1 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (127) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"Work from home is great" ((in 976 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 632 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 436 reviews)); "Great Culture and Values." ((in 231 reviews)); "Work environment is good and friendly" ((in 167 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 519 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 509 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 449 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 164 reviews)); "•Sometimes poor communication amongst colleagues." ((in 101 reviews))

TTEC Client Operations Associate reviews

3.2

53% would recommend to a friend

(2,226 total reviews)

Kenneth D. Tuchman

53% approve of CEO

48% positive business outlook

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Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,226 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews

5.0

Nov 2, 2011

Outstanding place to work, grow, and learn!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fast paced - which means the day goes by quickly, you never look at a clock and groan like at other places. Also, you usually have a great sense of accomplishment at the end of the day. They give you the tools you need to get your job done (if something isn't working they are prompt to replace it/fix the problem) Works with schedules and helps balance family and work life. Great employee engagement activities Good benefits

Cons

Stress - the fast-paced style means that you will likely get stressed and it will take you a while until you feel completely competent. But, that's better than the alternative... Sometimes it takes a bit long for shift swaps/changes to get approved.

4.0

Nov 2, 2011

Over all it was a fun place to work.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fun team atmosphere, good training, great communication from all departments.

Cons

Time off was difficult to obtain, metrics where unrealistic.

4.0

Oct 22, 2011

Overall great experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Opportunity to work at home Very nice co-workers Opportunity to interact with people from all over the world. Very easy going supervisors, not on top of you about things.

Cons

just about no room to grow when you are on at home environment Sometimes you might catch yourself thinking how did the people round about you got the position they are in.

Viewing 2212 - 2214 of 2,226 Reviews

Jobs at TTEC

Bilingual Service to Sales Representative – Spanish-English

Ciudad de México

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Bilingual Service to Sales Agent – English-Spanish

Proposal Content Specialist

México

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TTEC

TTEC Client Operations Associate reviews

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Outstanding place to work, grow, and learn!

Over all it was a fun place to work.

Overall great experience

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