Is TTEC a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at TTEC have rated their employer with 3.2 out of 5 stars in 2,989 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at TTEC .

Does TTEC pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at TTEC with 3.0 out of 5 stars based on 2,989 anonymously submitted employee reviews. This is 3.3% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at TTEC.

How happy are Client Operations Associate professionals working at TTEC?

50% of Client Operations Associate employees at TTEC would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Client Operations Associate professionals have also rated TTEC with a 3.0 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.2 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"The pay is good and the stress level is low and I like my hours." ((in 637 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 424 reviews)); "Great Culture and Values." ((in 231 reviews)); "Work environment is good and friendly" ((in 167 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 152 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 534 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 499 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 445 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 160 reviews)); "•Sometimes poor communication amongst colleagues." ((in 100 reviews))

TTEC Client Operations Associate reviews

3.2

50% would recommend to a friend

(2,989 total reviews)

Kenneth D. Tuchman

54% approve of CEO

45% positive business outlook

Ratings by demographic groups

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Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,989 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

3K reviews

4.0

Jul 6, 2014

This is a decent company to work for.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, 401k, other benefits, payroll direct deposit, no gas use or irritating traffic to deal with to and from work, ability to pick up extra hours.

Cons

Schedule changes and lack of pay raise

3.0

Jul 5, 2014

It's ok to work for extra money

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It is an at home position was the only pro about this job.

Cons

Not much room for growth, back to back calls, and an 8 min average call handling time to try to stay under, the pay sucked, no benefits, and not full-time opportunities

3.0

Jun 26, 2014

Great stepping stone choice to get your career started.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

TeleTech offers paid bonus in addition with paid training at competitive rates Great place to earn experience and build résumé. Also great plans with large pool insurance health, dental, eyesight. With a knowledgeable staff to help guide you into what best fits your life situation. TeleTech is a 3rd party customer service center that compartmentalizations specialty service to better tailor to customer needs and questions.

Cons

The amount of training is approximately 30 days; depending on which department you are trained for will make a difference, however most training covers only very basic situations in an environment that has complex situations. Most experience one gets will be learning it by trial and error. Pay is great for starting, but is capped as it is 3rd party. Great experience builder but not a lot of room for moving up.

Viewing 2878 - 2880 of 2,989 Reviews

Jobs at TTEC

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TTEC

TTEC Client Operations Associate reviews

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This is a decent company to work for.

It's ok to work for extra money

Great stepping stone choice to get your career started.

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