Is TTEC a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at TTEC have rated their employer with 3.2 out of 5 stars in 2,989 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at TTEC .

Does TTEC pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at TTEC with 3.0 out of 5 stars based on 2,989 anonymously submitted employee reviews. This is 3.3% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at TTEC.

How happy are Client Operations Associate professionals working at TTEC?

50% of Client Operations Associate employees at TTEC would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Client Operations Associate professionals have also rated TTEC with a 3.0 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.2 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"work from home and remote" ((in 965 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 654 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 421 reviews)); "Culture is good and salalry also" ((in 219 reviews)); "Work environment is good and friendly" ((in 177 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 533 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 513 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 440 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 162 reviews)); "•Sometimes poor communication amongst colleagues." ((in 101 reviews))

TTEC Client Operations Associate reviews

3.2

50% would recommend to a friend

(2,989 total reviews)

Kenneth D. Tuchman

54% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,989 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

3K reviews

5.0

Mar 20, 2014

I love being part of TeleTech!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, great people to work with.. they are just like friends. The company´s values are something really important for me. Join TeleTech, it is a great pleace to work.

Cons

I wish TeleTech would have more sites to apply to, there are so many people all around México that could be part of this great company.

4.0

Mar 14, 2014

Good Opportunity

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Worked from home No traffic Training Promotion Potential HSA they match your dollar amount Hours Convenience Leadership

Cons

Benefits, but I understand also that you have to be full time. They do offer an HSA that you can contribute to, and they match the amount you contribute. Part-Time positions are entry, and if you get enough hours then it's okay.

4.0

Feb 23, 2014

Very rigorous, and yet sedentary.

Account manager

Recommend

CEO approval

Business Outlook

Pros

My line of business has taught me extremely valuable information about banking, which is something I wanted to know all about. A wealth of information for an entry level position I have learned far more than you need to know about banking. It's a relaxing atmosphere. I like that it's a very relaxed environment and you have little accountability with management. You basically interact with a computer and whomever sits nearby. The company is incredibly graceful toward it's employees in my opinion, from experience they have been very lenient and supportive of me.

Cons

You learn far to much at this job. Not only do you learn very important things that may have transfer value for the future, but also every little minute detail of what becomes increasingly useless information. On the other hand that is one of the criteria for Carnegie's extreme wealth formula. While I used to be excited about learning, now I crave simplicity. There are many migraine complaints here. It is a very sedentary job, the sitting is very relaxing, and the chairs are comfortable but, you have to keep a gym membership or you could die.

Viewing 2893 - 2895 of 2,989 Reviews

Jobs at TTEC

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Ciudad de México

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Mexico

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TTEC

TTEC Client Operations Associate reviews

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I love being part of TeleTech!!

Good Opportunity

Very rigorous, and yet sedentary.

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