Is TTEC a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at TTEC have rated their employer with 3.2 out of 5 stars in 2,989 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at TTEC .

Does TTEC pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at TTEC with 3.0 out of 5 stars based on 2,989 anonymously submitted employee reviews. This is 3.3% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at TTEC.

How happy are Client Operations Associate professionals working at TTEC?

50% of Client Operations Associate employees at TTEC would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Client Operations Associate professionals have also rated TTEC with a 3.0 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.2 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"work from home and remote" ((in 965 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 654 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 421 reviews)); "Culture is good and salalry also" ((in 219 reviews)); "Work environment is good and friendly" ((in 177 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 533 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 513 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 440 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 162 reviews)); "•Sometimes poor communication amongst colleagues." ((in 101 reviews))

TTEC Client Operations Associate reviews

3.2

50% would recommend to a friend

(2,989 total reviews)

Kenneth D. Tuchman

54% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,989 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,989 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

3K reviews

3.0

May 10, 2014

Decent place to start, but I wouldn't plan a career with this company.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent break room amenities including ping-pong, computer lab, video game room, and tv lounge. Pay is stable, and there are usually opportunities for overtime shifts if you need extra cash. Training and coaching is adequate preparation for the actual job. There are some opportunities for bonuses as well.

Cons

Getting time off can be a bit of a hassle. It's very difficult to advance as many people will try to apply for internal positions. The company's health plans are very expensive compared to what is covered and is generally only affordable to those who have a significant other that works another job. Bathroom breaks come out of your alloted break time.

3.0

Mar 31, 2014

Good Stepping Stone

Account manager

Recommend

CEO approval

Business Outlook

Pros

eLoyalty is a fast paced company. You will get to touch many different customers with a wide range of technology. Pay is decent.

Cons

Constantly changing work environment. Most changes do not appear to be well thought out. eLoyalty has high turnover. They burn good employees out. Health benefits are poor.

2.0

Mar 27, 2014

Unreliable, unwilling to help, and rude

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Best reason to work here is for the pay and how many times shift bids come out.

Cons

Pay tops out after two raises. Can only get your raises under certain circumstances they do.not tell you. Flexible to them means you have no life and no family. Do not care about your priorities and family. Cafeteria workers are rude and ignorant. Other management are the same way with not caring and being rude.

Viewing 2890 - 2892 of 2,989 Reviews

Jobs at TTEC

Bilingual Service to Sales Representative – Spanish-English

Ciudad de México

View job

Proposal Content Specialist

México

View job

View all Client Operations Associate Jobs

TTEC

TTEC Client Operations Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Decent place to start, but I wouldn't plan a career with this company.

Good Stepping Stone

Unreliable, unwilling to help, and rude

Jobs at TTEC

TTEC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at TTEC

TTEC reviews FAQs