Is TTEC a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at TTEC have rated their employer with 3.2 out of 5 stars in 2,989 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at TTEC .

Does TTEC pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at TTEC with 3.0 out of 5 stars based on 2,989 anonymously submitted employee reviews. This is 3.3% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at TTEC.

How happy are Client Operations Associate professionals working at TTEC?

50% of Client Operations Associate employees at TTEC would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Client Operations Associate professionals have also rated TTEC with a 3.0 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.2 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (152) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Inside Sales Representative (78) , Talent Acquisition Specialist (78)

What are the pros of working at TTEC according to real employee reviews?

"work from home and remote" ((in 965 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 654 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 421 reviews)); "Culture is good and salalry also" ((in 219 reviews)); "Work environment is good and friendly" ((in 177 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 533 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 513 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 440 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 162 reviews)); "•Sometimes poor communication amongst colleagues." ((in 101 reviews))

TTEC Client Operations Associate reviews

3.2

50% would recommend to a friend

(2,989 total reviews)

Kenneth D. Tuchman

54% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,989 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,989 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

3K reviews

2.0

May 30, 2014

Great people, low salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great people to work with. Local management great.

Cons

works shifts can change constantly. Pay is stagnant. Opportunities for advance slow or not at all

3.0

May 23, 2014

Teletech at home is a good stepping stone.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working from home, fun co-workers. Gives you experience of working from home as a customer service representative.

Cons

only getting 8 hrs a week, not enough to live on during slow times. Mandatory shift increases/reductions with short notice. Also, after 2 years I have never once gotten a raise.

3.0

May 19, 2014

OK so far....only 1 week in

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Company seems very friendly, and family orientated. Decent break room amenities including ping-pong, computer lab, video game room, and tv lounge. Pay is stable, and there are usually opportunities for overtime shifts if you need extra cash. Training and coaching is adequate preparation for the actual job. There are some opportunities for bonuses as well. Awesome sign on bonus.

Cons

VERY strict. But we are in the financial sector so I think that is to be expectedI Upper management does not seem to appreciate employees and all the hard work that is put in. Compensation increases are not happening unless you are upper management!

Viewing 2887 - 2889 of 2,989 Reviews

Jobs at TTEC

Bilingual Service to Sales Representative – Spanish-English

Ciudad de México

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Proposal Content Specialist

México

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View all Client Operations Associate Jobs

TTEC

TTEC Client Operations Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great people, low salary

Teletech at home is a good stepping stone.

OK so far....only 1 week in

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