Is TTEC a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at TTEC have rated their employer with 3.2 out of 5 stars in 2,990 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Client Operations Associate Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at TTEC .

Does TTEC pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at TTEC with 3.0 out of 5 stars based on 2,990 anonymously submitted employee reviews. This is 3.3% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at TTEC.

How happy are Client Operations Associate professionals working at TTEC?

50% of Client Operations Associate employees at TTEC would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Client Operations Associate professionals have also rated TTEC with a 3.0 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.2 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2405) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 965 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 644 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 418 reviews)); "Culture is good and salalry also" ((in 222 reviews)); "Work environment is good and friendly" ((in 169 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 527 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 486 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 437 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 164 reviews)); "•Sometimes poor communication amongst colleagues." ((in 102 reviews))

Skip to content Skip to footer

Notifications

TTEC

TTEC Client Operations Associate reviews

3.2

50% would recommend to a friend

(2,990 total reviews)

Kenneth D. Tuchman

54% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.0

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,990 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Oct 30, 2012

Greedy Monsters Hoarding From Worker Bees

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

just barely beats trying to live off of unemployment benefits!

Cons

Customer service pay is $10.00/hr; no raises ever; no bonuses for strong performance. healthcare benefits are ridiculously expensive, based on a $20,800 annual pay. Company expects perfect performance and attendance for a ridiculously low wage; doesn't care about employee morale at all, has subjected two departments of employees to unsafe conditions that would NEVER have passed muster with OSHA or Tempe Fire Department. When a client company signs on with Teletech, they should understand that the bulk of their money goes to executive pay - and what's left over goes to us peons. A Truly DISGUSTING company.

5.0

Oct 15, 2012

One of the best companies

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good leadership and value to their employees

Cons

power tripping of others in high positions

5.0

Oct 14, 2012

One of the best call centers to work for.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great support system. They really care that you are getting what you need to perform your very best. Also, they do not force you to take angry calls. They do not care about call length, but rather that you are taking care of the client's customers. And, at my site, they do not make outbound calls.

Cons

It's a call center. You will deal with people who are having bad days. But, you will also get plenty of calls that are good. And, for the most part, the people who call in appreciate good service.

Viewing 2947 - 2949 of 2,990 Reviews

Jobs at TTEC

Bilingual Service to Sales Agent – English-Spanish

Bilingual Service to Sales Representative – Spanish-English

Ciudad de México

View job

Proposal Content Specialist

Mexico

View job

View all Client Operations Associate Jobs

TTEC reviews FAQs

TTEC reviews TTEC Client Operations Associate reviews

TTEC

TTEC Client Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Greedy Monsters Hoarding From Worker Bees

One of the best companies

One of the best call centers to work for.

Jobs at TTEC

TTEC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at TTEC

TTEC reviews FAQs