TTEC Insurance Agent reviews

2.5

21% would recommend to a friend

(290 total reviews)
avatar

Kenneth D. Tuchman

18% approve of CEO

18% positive business outlook

Insurance Agent employees have rated TTEC with 2.5 out of 5 stars, based on 290 company reviews on Glassdoor. This indicates that most Insurance Agent professionals have an average working experience there. TTEC is rated 35% below average by Insurance Agent professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

290 reviews
3.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Good learning ground to know more about health insurance.

Cons

They reduce your pay at the end of open enrollment. Without communicating and they don't tell you that prior to accepting the job.

avatar
TTEC Response
7mo
Thank you for sharing your experience and for being part of the team. We’re glad to hear you found the role to be a valuable learning opportunity in health insurance. We also appreciate your feedback about pay communication — insights like these help us continue improving transparency and support for our employees. Wishing you all the best in your future career journey.
1.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Training was fine- they kind of rush you on the phones

Cons

Lots of micromanaging when you’re on the phone. Lots of talking

avatar
TTEC Response
7mo
Thank you for sharing your experience with us. We’re glad to hear you found the training helpful. We also appreciate your feedback on the pace of work and management style — insights like these help us identify ways to better support our teams and enhance the overall employee experience.
3.0
Oct 16, 2025

Good Place to Learn

Recommend
CEO approval
Business Outlook

Pros

Decent pay, benefits and equipment Remote Work

Cons

They do a shift bid every quarter so you never know if you are working days, nights, or weekends.

avatar
TTEC Response
7mo
Thank you for taking the time to leave a review. We're glad to hear you appreciated the pay, benefits, and flexibility of remote work. We understand that frequent schedule changes can be challenging and will keep your comments in mind as we continue improving the employee experience. Wishing you all the best in your career journey.
Viewing 10 - 12 of 290 Reviews

Glassdoor has 13,230 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.