Jun 2, 2026
TTEC Customer Service Representative (CSR) II reviews
71% would recommend to a friend
Kenneth D. Tuchman
67% approve of CEO
40% positive business outlook
Customer Service Representative (CSR) II employees have rated TTEC with 3.2 out of 5 stars, based on 104 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) II professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) II professionals compared to other employers within the Recursos humanos industry (3.8 stars).
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Reviews by job title
104 reviews
May 26, 2026
TTEC Response
1wThank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the pay and support from your team. We also understand your concerns about challenging customer interactions and recognize how demanding those situations can be. Feedback like yours helps us continue improving both the employee and customer experience. We wish you all the best in your future endeavors.
May 25, 2026
TTEC Response
1wThank you for sharing your feedback and for your many years of dedication to TTEC. We’re glad to hear you valued the flexibility of remote work during your time with us. We also appreciate your honest feedback regarding career growth opportunities, compensation, and PTO usage. Insights like yours help us better understand where we can continue improving the employee experience and support for our teams. We wish you all the best in your future endeavors.