TTEC reviews

3.3

55% would recommend to a friend

(11,451 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company Lots of support

Cons

Out sourcing company Can lose job if contract ends

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TTEC Response
7mo
Thank you for sharing your experience and for being part of the team for several years. We’re glad to hear you’ve felt supported and appreciated your time with the company. We also value your feedback on contract stability — insights like this help us continue improving how we support our people. Wishing you continued success in your career journey!
3.0
Oct 16, 2025

Good Place to Learn

Recommend
CEO approval
Business Outlook

Pros

Decent pay, benefits and equipment Remote Work

Cons

They do a shift bid every quarter so you never know if you are working days, nights, or weekends.

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TTEC Response
7mo
Thank you for taking the time to leave a review. We're glad to hear you appreciated the pay, benefits, and flexibility of remote work. We understand that frequent schedule changes can be challenging and will keep your comments in mind as we continue improving the employee experience. Wishing you all the best in your career journey.
1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, thats it

Cons

1. Super less pay 2. Slave mindset. 3. Poor management. 4. Changing shift and week offs. 5. Pure exploitation. 6. No increment. 7. Client is god

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TTEC Response
7mo
Thank you for sharing your experience with us. We’re glad to hear you appreciated the flexibility of working from home. We also value your feedback on compensation and management — insights like these help us identify areas where we can continue improving the employee experience. We wish you all the best in your future opportunities.
Viewing 313 - 315 of 11,451 Reviews

Glassdoor has 13,252 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.