TTEC reviews

3.3

55% would recommend to a friend

(11,452 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, thats it

Cons

1. Super less pay 2. Slave mindset. 3. Poor management. 4. Changing shift and week offs. 5. Pure exploitation. 6. No increment. 7. Client is god

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TTEC Response
7mo
Thank you for sharing your experience with us. We’re glad to hear you appreciated the flexibility of working from home. We also value your feedback on compensation and management — insights like these help us identify areas where we can continue improving the employee experience. We wish you all the best in your future opportunities.
3.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay and the fact they offered daily pay for the project I was on

Cons

Constant system issues . Micromanaging and always unsure of contract ending terms . Not a stable job if it’s a temporary position.

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TTEC Response
7mo
Thank you for sharing your experience with us. We’re glad to hear you appreciated the pay and flexibility of the project. We also value your feedback on system performance and job stability — insights like these help us continue improving our tools and communication. Wishing you all the best in your future opportunities.
3.0
Oct 14, 2025

Fair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Good pay $17 hour Great training

Cons

They over staff for blue cross blue shield then let start writing you when open enrollment is over

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TTEC Response
7mo
Thank you for sharing your feedback and for highlighting the flexibility, pay, and training experience. We also appreciate your comments on staffing — insights like these help us refine how we manage project transitions. Wishing you all the best in your future opportunities.
Viewing 316 - 318 of 11,452 Reviews

Glassdoor has 13,253 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.