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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      54% would recommend to a friend

      (11,433 total reviews)
      avatar

      Kenneth D. Tuchman

      59% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      4.0
      Feb 11, 2024

      Mostly good

      Billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good enviroment, a good place to learn and improve

      Cons

      Not much opportunities to grow

      avatar
      TTEC Response
      2y
      Thank you for taking the time to share your experience! The Digital Human Capitol team members that I have been working with are heads down building out a skills based framework for existing employees career progression. Please ask your HC rep about this and they will help you work with your manager to build a plan. TTEC Digital and our 1,700 + technology and consulting professionals across 13 countries, pioneer engagement and growth solutions that fuel exceptional client + customer experiences (CX): https://ttecd.co/3Sj4qDQ Our independent sister company, TTEC Engage has 50,000+ call center CSR employees who personally help clients’ customers in 80+ countries: https://ttecd.co/45WsNKK
      5.0
      Jan 31, 2024

      Cx

      Cx support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary WFH Law benefits Vacations Food bouchers

      Cons

      Nothing Working Her is Good

      avatar
      TTEC Response
      2y
      We appreciate that you took the time to share your thoughts on how we can continue to create exceptional experiences for TTEC employees. Thank you!
      4.0
      Jan 26, 2024

      GOOD

      Admin analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible with the work at home

      Cons

      trainings for new positions could be better

      avatar
      TTEC Response
      2y
      Thank you for taking the time to give us your feedback. We understand your situation and want to assure you that we are constantly looking for the best ways to train our associates, especially new hires, so that they feel successful in their roles.
      Viewing 34 - 36 of 11,433 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,231 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.