TTEC reviews

3.3

54% would recommend to a friend

(11,433 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Apr 17, 2026

Super

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything was perfect while wotking there

Cons

The owners of the project decided to stop it and we needed to leave the company

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you had a positive overall experience and appreciated your time on the project. We appreciate you taking the time to leave a review and wish you all the best in your future endeavors.
4.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

It is good and relaxed. It is timely payments.

Cons

They are not going to give any urgent leaves. If you apply 2 months advance they give leave but when we are going to be sick, we don't know the date. Some people are very smart and worry you but because there is lot of team shuffling, it does pass. There is not much Growth so a lot of people drop. Rotational shifts is difficult. They should give quarterly shift timings atleast. Can't plan anything or attend Birthdays or family events because shift timings keep changing and we don't know whether to apply leave or wait. Life becomes very uncertain. Some toxic people are there every where but company has good culture overall.

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TTEC Response
1mo
Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you appreciate the work environment and timely payments, as well as the overall culture. We also take note of your comments regarding leave processes, shift scheduling, growth opportunities, and team dynamics, as these insights are valuable in helping us continue to improve the employee experience. We appreciate you taking the time to leave a review and your contribution to the organization.
2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of pressure and the payment is not good at all.

Cons

The insurance was not bad.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with TTEC. We take note of your comments regarding workload, compensation, and benefits, as well as your input on the insurance offering. Feedback like this is important as it helps us continue reviewing and improving the overall employee experience. We appreciate you taking the time to leave a review and wish you all the best in your future endeavors.
Viewing 55 - 57 of 11,433 Reviews

Glassdoor has 13,231 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.