Is TTEC a good company to work for as a Customer Service Representative Work @ Home?

Customer Service Representative Work @ Home professionals working at TTEC have rated their employer with 4.4 out of 5 stars in 37 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Customer Service Representative Work @ Home Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Customer Service Representative Work @ Home interview questions at TTEC .

Does TTEC pay Customer Service Representative Work @ Home employees well?

Customer Service Representative Work @ Home professionals rate their compensation and benefits at TTEC with 3.7 out of 5 stars based on 37 anonymously submitted employee reviews. This is 17.6% better than the company average rating for salary and benefits. Find out more about Customer Service Representative Work @ Home salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 971 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 636 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 424 reviews)); "Great Culture and Values." ((in 227 reviews)); "Work environment is good and friendly" ((in 172 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 519 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 503 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 435 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 164 reviews)); "•Sometimes poor communication amongst colleagues." ((in 103 reviews))

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TTEC

TTEC Customer Service Representative Work @ Home reviews

4.4

74% would recommend to a friend

(37 total reviews)

Kenneth D. Tuchman

97% approve of CEO

73% positive business outlook

Ratings by demographic groups

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Customer Service Representative Work @ Home employees have rated TTEC with 4.4 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Customer Service Representative Work @ Home professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Customer Service Representative Work @ Home professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

37 reviews

1.0

Sep 1, 2021

Not so great

Work at home telephone customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was work from home

Cons

Too many virtual machine logins and too buggy

5.0

May 15, 2021

Customer Service agent

Customer service representative (csr) work from home

Recommend

CEO approval

Business Outlook

Pros

Remote. Pay for a first time work from home agent is $15.25 which is good.

Cons

no cons at the moment.

TTEC Response

We're happy that you're happy! We do all we can to ensure competitive pay and great benefits for our team members.

4.0

May 2, 2021

Great place to work

Work at home customer service representative

Recommend

CEO approval

Business Outlook

Pros

you may work over time

Cons

There may be a lot of pressure due to high volume of calls in a shift

Viewing 4 - 6 of 37 Reviews

Jobs at TTEC

Bilingual Technical Support Representative –English-Spanish

Bilingual Service to Sales Agent – English-Spanish

Bilingual Customer Service Representative - Spanish–English

Ciudad de México

View job

Bilingual Technical Support Representative –Spanish-English

Ciudad de México

View job

Bilingual Service to Sales Representative – Spanish-English

Ciudad de México

View job

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TTEC reviews TTEC Customer Service Representative Work @ Home reviews

TTEC

TTEC Customer Service Representative Work @ Home reviews

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