Is TTEC a good company to work for as a Customer Service Representative Work @ Home?

Customer Service Representative Work @ Home professionals working at TTEC have rated their employer with 4.4 out of 5 stars in 37 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Customer Service Representative Work @ Home Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Customer Service Representative Work @ Home interview questions at TTEC .

Does TTEC pay Customer Service Representative Work @ Home employees well?

Customer Service Representative Work @ Home professionals rate their compensation and benefits at TTEC with 3.7 out of 5 stars based on 37 anonymously submitted employee reviews. This is 17.6% better than the company average rating for salary and benefits. Find out more about Customer Service Representative Work @ Home salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 971 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 636 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 424 reviews)); "Great Culture and Values." ((in 227 reviews)); "Work environment is good and friendly" ((in 172 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 519 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 503 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 435 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 164 reviews)); "•Sometimes poor communication amongst colleagues." ((in 103 reviews))

TTEC Customer Service Representative Work @ Home reviews

4.4

74% would recommend to a friend

(37 total reviews)

Kenneth D. Tuchman

97% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (37 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Representative Work @ Home employees have rated TTEC with 4.4 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Customer Service Representative Work @ Home professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Customer Service Representative Work @ Home professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

37 reviews

5.0

Nov 5, 2020

Great company great support

Work at home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy to get along with staff. Great support. Continuous learning

Cons

Lower pay. Scheduling could be easier

TTEC Response

5y

We welcome your assessment of our processes. Thank you for taking the time to let us know how we can be better.

1.0

Nov 4, 2020

Bad

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

There on organize non-professional I’m just the worst place I ever wanna work at.

Cons

On organizedNon-professional and I just won’t ever work there again

TTEC Response

5y

Thank you for taking the time to leave a review. Your observations and questions help us better understand how we can improve as a company.

1.0

Oct 25, 2020

Worst company, worse than TTEC (Teletech)

Work at home customer service representative

Recommend

CEO approval

Business Outlook

Pros

•Work from home •Send Equipment to you •No need to hardwire into router

Cons

•Lack of communication •Rushed training •Limited oppurtunities •Rate of pay for experience isn't the best

Viewing 10 - 12 of 37 Reviews

Jobs at TTEC

Bilingual Customer Service Agent – English-Spanish

Bilingual Technical Support Representative –English-Spanish

Bilingual Service to Sales Agent – English-Spanish

Bilingual Customer Service Representative - Spanish–English

Ciudad de México

View job

Bilingual Technical Support Representative –Spanish-English

Ciudad de México

View job

TTEC

TTEC Customer Service Representative Work @ Home reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company great support

Bad

Worst company, worse than TTEC (Teletech)

Jobs at TTEC

TTEC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at TTEC

TTEC reviews FAQs