TTEC reviews

3.3

55% would recommend to a friend

(11,457 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Jan 2, 2016
Recommend
CEO approval
Business Outlook

Pros

I have a good experience working in teletech because the people who worked thier is very friendly and approachable even if most of my colleague were already tenured and has a position but still they will not take advantage of it, they will treat me as thier little sister and thats the good thing working in teletech

Cons

Well for me the only downside working in their company is thier tools, most of us were really having a hard time in using our tools because its too slow and some of our customer's were already complaining because it will take time for us to assist them and it will only cause a dsat for us for our service.

4.0
Jan 1, 2016

Newbie

Recommend
CEO approval
Business Outlook

Pros

Great sales team. Very cooperative. Great management level.

Cons

Big workload. Senior leadership is still working on refining strategy.

3.0
Dec 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired, Air Conditioned Builiding. Paid Training.

Cons

Metrics were analyzed too closely. Very money driven company and client

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TTEC Response
10y
Thank you for your feedback. Some of the accounts have different needs although I want to let you know we're evaluating our process to ensure it's fair for both the employee and the client.
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Glassdoor has 13,259 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.