TTEC reviews

3.3

55% would recommend to a friend

(11,457 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,457 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
3.0
Oct 16, 2015

Going Downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of very smart people, lots of challenging projects. You will learn a lot. If you like travel, you can really rack up points/miles.

Cons

Corportatizing by TeleTech is overwriting the eLoyalty culture. Quickly loosing the eLoyalty identity and part of the TeleTech family and imposition policies that do not reflect the needs of individuals who travel weekly.

3.0
Oct 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Great knowledge of product, opening of eyes for online Advertising on Google and the best practices. The environment challenges your skills and experience.

Cons

The salary is not great and some months is hard to event reach 90% of the monthly goals which it is how commission is paid. Also, commission percentages are too low.

3.0
Oct 15, 2015

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are friendly and helpful.

Cons

Training is not always up to parr.

Viewing 11065 - 11067 of 11,457 Reviews

Glassdoor has 13,259 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.