TTEC reviews

3.3

55% would recommend to a friend

(11,441 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Jan 12, 2013
Recommend
CEO approval
Business Outlook

Pros

its a job when "They" need you! ---

Cons

poor communication with management. The trainning is very confusing and not well organized. They will change your schedule without your knowledge at any given time, and mulitple times in any given week. They will schedule you to work, then make you take mandatory time off at any given time without prior notification. If you need a steady, reliable job, this is clearly not the one for you!! This is a very unprofessional place to work. They hire you to work, schedule you to work, then cut your hours in the middle of a shift, they post a list of "Mandatory" time off, and if you don't log off right away, they will boot you from the system...However, you are Never told this when you are hired or during training!!!!

3.0
Jan 9, 2013
Recommend
CEO approval
Business Outlook

Pros

They provide online paid training for the project your working on

Cons

poor communication regarding work scheduling. I had to check my schedule several times a day to make sure my work schedule had not changed.

Viewing 11287 - 11289 of 11,441 Reviews

Glassdoor has 13,240 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.