TTEC reviews

3.3

54% would recommend to a friend

(11,433 total reviews)
avatar

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
2.0
Nov 30, 2008
Recommend
CEO approval
Business Outlook

Pros

This really depends on the type of job you are applying for. If you are working in IT there are opportunities to learn new technologies and skills that can benefit you in your future career.

Cons

orking in IT there is no life/work balance at all. Working overtime isn't an occassional occurance and getting paged almost every night while you are in bed sleeping isn't uncommon. It is an extremely stressful company to work for and their compensation practices are not fair. Being promoted doesn't ensure that you will get much or any salary increase. Even if you are an outstanding employee others doing the same job can be making an entire pay grade higher than you. The bonus structure for IT was a joke at least for those of us who were not working out of the corporate headquarters in Denver. We were frequently understaffed and a yearly reduction in workforce was quite common and did nothing to help improve the employee morale.

4.0
Oct 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexible schedules and an inclusive environment.

Cons

Constant change. Lack of quality employees because of attrition.

avatar
TTEC Response
8y
Thank you for taking the time, we truly appreciate the positive feedback.
3.0
Oct 10, 2008
Recommend
CEO approval
Business Outlook

Pros

At eloyalty, you'll get thrown into any number of challenges as they are terrific at over promising to their clients, and you'll be responsible for delivering. This can prove to be a great challenge, and sometimes leads to great disappointments for their customers. You will have the potential to learn a lot of different technologies and their solutions, fast.

Cons

Small firm, always losing money= no potential growth. In the field, you can make plenty of contacts, in the Austin office, it's more about who your friends are. The senior management is horrible, but they keep getting money like crazy, so feel free to buy your mcmansion and your BMW, you will be encouraged to do so.

Viewing 11404 - 11406 of 11,433 Reviews

Glassdoor has 13,231 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.