2.0
Jan 17, 2018
Recommend
CEO approval
Business Outlook
Pros
8 hours work, plenty of over time, great environment (provided by the people who worked there, not by the companuy's culture or similar).
Cons
Dealing with racist and rude customers and management, obsolete outsourcing business model, a high rotation of employees, no real opportunity to grow either personal or professionally outside the call center scheme, pointless and meaningless job, no commissions for sales. According to Mexican law, overtime follows a different patter of payment, given some "ifs" payment can double or triple and if you work on official holidays you get payed triple, Teletech does not abide by those obligations.