TTEC reviews

3.3

55% would recommend to a friend

(11,446 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Training and materials were fully provided, and working schedule was good and well balanced.

Cons

The career growth is not clear.

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TTEC Response
5mo
Thank you for sharing your feedback and for being part of the TTEC team. We’re glad to hear you appreciated the training, materials, and balanced schedule. We also take your comments about career growth seriously — feedback like this helps us identify ways to provide clearer paths and support for our employees. We wish you continued success in your role.
2.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- Office is new - Work from home

Cons

- Bonuses are none extent and they lie to you about it in the interview - Payment is always messed at the end of the month for many and you have to follow-up what you are owed - Management is a bit green - The lies in this company seems to be a never ending story.

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TTEC Response
5mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciate the new office and work-from-home flexibility. We also take your comments about bonuses, payment, and management seriously — feedback like this helps us provide better support and improve the employee experience. You can also share your experience at www.ttecwehearyou.com. Wishing you continued success in your role.
2.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- 90% Chat - Accessible public transportation

Cons

- Laggy computers - Toxic team leader

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TTEC Response
5mo
Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the chat-focused work and the accessibility of the location. We also take your concerns about system performance and leadership experience seriously. Feedback like this helps us identify areas where we need to improve and better support our employees. We appreciate you being part of the team and wish you continued success in your role.
Viewing 187 - 189 of 11,446 Reviews

Glassdoor has 13,246 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.