TTEC reviews

3.3

54% would recommend to a friend

(11,433 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Webinar, fair, interview, Tech support

Cons

I have nothing to say

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TTEC Response
11mo
Thank you for sharing your experience. We’re glad to hear you felt supported by your superiors and appreciated the resources provided. Wishing you all the best in your future endeavors!
4.0
Sep 11, 2024

TTEC Review

Recommend
CEO approval
Business Outlook

Pros

The company offers a supportive environment with ample opportunities for growth and development. The training programs are robust, and the work culture is generally encouraging.

Cons

However, like any organization, TTEC has its challenges. There were a few individuals whose behavior negatively impacted the team dynamics. Additionally, some management decisions were questionable, which occasionally affected morale and productivity. One area where TTEC could improve is in its talent acquisition process. The rigidity in their approach led to several missed opportunities to bring in high-quality talent. Furthermore, the promotion process often seemed biased, with decisions not always based on merit. Another point to consider is that the salaries are in the lower range of the market, which can be a drawback for attracting and retaining top talent.

Viewing 25 - 27 of 11,433 Reviews

Glassdoor has 13,231 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.