Wellhub reviews

4.2

84% would recommend to a friend

(506 total reviews)
avatar

Cesar Carvalho

95% approve of CEO

77% positive business outlook

Wellhub has an employee rating of 4.2 out of 5 stars, based on 506 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wellhub employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.6 stars).

Reviews by job title

506 reviews
2.0
Nov 25, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay can be very very high if you are a top performer!! Benefits are pretty good as well, great medical options, paid downtown parking, gympass membership is subsidized, and the work environment can be pretty fun!

Cons

The leadership in the company is very male driven, few women in leadership positions and the ones who are are not treated the same as males at the same level. Relationships between different teams are very tough, employees are encouraged not to communicate with other teams other than over Slack which creates a toxic work environment for everyone. No 401k match, but that is typical of startups The work is pretty dull. Essentially spend the entire day cold calling which is good experience but gets boring very quickly. It doesn't help that our gym partners don't like the fact that programs like Gympass take away from their existing member base. The mission of the company is to defeat inactivity but most of the people utilizing the benefit were already active before they got Gympass. Now they just pay less money and aren't as loyal to the small business gyms they were going to before.

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Wellhub Response
5y
We're sorry to hear that Gympass didn't meet your expectations. We strive to create a diverse and inclusive work environment for all and are proud of the accomplishments we've made in recent months. The addition of more women to our leadership team now brings us to almost an even split of male/female ratio in management. This is something we are continually working on and understand there is always room for improvement. In regards to the work itself, we encourage employees to have open conversations with their managers, whether it be informally or come performance review time to ensure our team members are happy in their role and feeling challenged in the best way possible. We now post all new positions to our internal job board in efforts to further promote internal mobility within the company. We appreciate you taking the time to review. Your feedback helps us to grow and we wish you the best in future pursuits.
1.0
Sep 4, 2019

Nope -no thank you!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product could be a success, but won't be because of poor management, overstaffed c-suite "execs" and much more.

Cons

Not prepared for the US market, unorganized, and ill-equipped to mitigate problems.

2.0
Oct 10, 2023

Worst Management, Company Doesn’t Care About You

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Compensation -Benefits -Product and company mission

Cons

-The “no working hours” policy is two sided: on one hand you technically get to work whatever hours you want, so running an errand or going on a walk with your dog is great. But on the flip side, your boss will randomly call you at 5-7pm your time asking for you to meet on a project because the hours suit them but not you (because you have a life and a family and they don’t). When you take advantage of this “awesome benefit” (as HR tells you in onboarding) and they tell you “you weren’t online when we wanted you to be” is the biggest form of hypocrisy I’ve ever experienced in the workplace. Onboarding: maybe it was my job and department specifically, but my manager and team were literally figuring out my role as I was in it, meaning they couldn’t even provide feedback on how I was doing since the criteria to be evaluated on was literally all over the place. Onboarding? There was none at Gympass. Completely disorganized and unprofessional on all facets. Disconnection in interview process leading to dismissal: I told the interviewers literally 3-4 times I didn’t have the exact experience for the role I was interviewing for and they said it was fine. After a few months they let you go and say “you didn’t have the experience for this role” which again, is hypocritical. Everything about my role and department was literally backwards and a complete and utter mess; and as a result, I was let go. To think it was because of management’s mistakes, wrongdoing, and just being overworked I haven’t lost any sleep over it because I know it was not a reflection of my professional experiences and knowledge I gained. How do I know this? The work experiences both before and after this one were and are NIGHT AND DAY. Managers are organized, not over worked, and especially they actually cared. I’m sure all of Gympass isn’t like this, but it’s hard not to judge based on my experience with the management there. Definitely take this into consideration as they will flash high comp and benefits at you then let you go and lie/make up reasons. This is what startups do and they sure are that startup that lets people go “just because.”

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Wellhub Response
2y
Thanks for taking the time to share. We're truly sorry your experience wasn't positive. We've made sure your feedback is noted and shared. You're right - this sounds like an example where our flexibility practices weren't followed. It should always be a two-way decision between employees and their leaders to determine what working hours best suit the responsibilities of the role and the employee's personal needs and preferences. We appreciate your candid feedback so we ensure this isn't happening elsewhere.
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Glassdoor has 1,578 Wellhub reviews submitted anonymously by Wellhub employees. Read employee reviews and ratings on Glassdoor to decide if Wellhub is right for you.