Zillow reviews

4.6

92% would recommend to a friend

(1,702 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Feb 4, 2017
Recommend
CEO approval
Business Outlook

Pros

No micro management. Treats employees with respect and consistently keeps us in 'the know'. One of their motos is #turnonthelights meaning there is complete transparency from Senior Execs, company shifts, etc all the way to the bottom. Open door policy - They seem to value opinions and ideas. In the past I've worked at several companies where 'sharing your opinion was welcome' but in reality would put you on the radar as a troublemaker. GREAT benefits. Strong 401k match. In my opinion, the health plan is among one of the best I've heard of. Maternity/Paternity just increased to 16 weeks. If you produce they will take care of you with pay increase + stock options. Of course, the never ending supply of cafe/coffee and snacks is a nice perk. I could keep going but if you're thinking about applying do yourself a favor and pull the trigger. Spencer and the exec team are talented, strong leaders with a vision. I'll remain at the company for some time because I truly believe it will continue to expand into something even greater than it already is.

Cons

None yet. I've only worked at the company for a little over a year so the corporate drama could inevitably surface but from what I've experienced thus far it's a well oiled machine that values it's employees.

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Zillow Response
9y
I'm glad Zillow Group has been the best company you have ever worked for! We focus on our Core Values here and I'm excited you feel we do a great job with #turnonthelights. If you ever have any questions or suggestions feel free to stop by so we can chat. Thanks for the glowing review. Chris Lowe Senior Director, Premier Agent Sales
5.0
Feb 3, 2017

Manager - Ad Ops (Concierge)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Outstanding benefits, working for a cutting edge tech company that is revolutionizing Real Estate, opportunities for internal growth and on-the-job training resources/classes, fair pay, and opportunities to work in other offices.

Cons

Work/Life Balance is harder to achieve purely because the program is so involved, and needs to cover a huge range of hours. The program grew at an enormous rate, and sometimes it felt like we were all in the dark on recent changes being made.

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Zillow Response
9y
Thanks for the feedback and I'm glad the vision, growth, and opportunities were a high point for you. You're right that PAC hours of operations cover a large operating window, so we can best serve both the consumer and pro side of our marketplace. That said, work/life balance is crucial to a highly productive organization, so we're looking at optimizing our team ratios, shift coverage, and how our management team is structure in early 2017, to help ensure we continue to do right by all sides. Happy to hear more of your feedback, shoot me a note at jrg@zillowgroup.com if you like.
5.0
Feb 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Great perks and Great people

Cons

New hires will be compensated more than ten year.

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Zillow Response
9y
Hi, great to see we're creating a productive environment you enjoy. We base compensation on a host of criteria, including location, skills, tasks, experience and many others. We've been recognized as a great place to work several times and I believe our compensation and benefits are highly competitive. If you have questions about your personal compensation, please reach out to the direct supervisor or HR business partner. You can also contact me directly about this, or anything. Shoot me a note if you like, jrg@zillowgroup.com. -JR
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