Zillow reviews

4.6

92% would recommend to a friend

(1,701 total reviews)
avatar

Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jun 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Leading up to the pandemic, Zillow's office experience was one of a kind! All the perks you can expect from a tech company as well as colleagues who were great in so many ways. It's the people you work with that is a big standout in what makes Zillow great.

Cons

I have been in the Rentals org (Multi-Family Rentals) for almost 3 years. Over this time, the org has really changed in so many different ways. I've personally had 4 different direct managers at this time as well as 4 different team leads. When I was first hired, it was communicated that career progression is a focus; promotions happen frequently; and that you can expect to move up so long as you consistently achieve your quota. Despite continuously hitting quota, overachieving, and doing more for the greater org, this has not been the case for myself or a majority of AE's in the rentals org . Promotions are only given to the top 10% of the org across all regions (about 40-50 reps) which tends to come out of one of the regions. Despite this, management has received a disproportionate amount of promotions over this time. The role used to have a focus on more methodical/strategic strategies of engaging the industry and our clients but over time it's created a blatant focus on activity inputs. These inputs are forced via micromanagement of leaderships and various tools that record your calls so management can listen to your conversations and track your talk time. If you're looking for a place for career progression and autonomy to do your work, this is not the place for you.

avatar
Zillow Response
4y
Thanks for taking a moment to share your feedback about working at Zillow. We are going through tremendous growth right now, which might incur unintended consequences such as increased processes. Promoting internal mobility and focusing on employees' experience had always been our top priorities, so I would love to connect further with you on your concerns and how we can better improve as a company. Feel free to reach out to me at jamith@zillowgroup.com.
5.0
Apr 27, 2021
Recommend
CEO approval
Business Outlook

Pros

This place moves fast and allows many opportunities to develop. There’s a work hard, play hard mentality. Management focuses as much on people management as task management.

Cons

Younger work force which has benefits of fresh ideas and amazing energy, but the social and family aspects of the company can feel off for employees 35+

2.0
Apr 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Health benefits & flexible time off policy

Cons

Toxic culture, dishonest leadership, clicky teams, gender bias and no willingness to address upper management personnel who are a big part of the problem.

avatar
Zillow Response
5y
Hi there, this is Jami Thomas, VP of Sales, Rentals at Zillow. I appreciate your candor here, and while I don't agree with all of your comments, I do want you to know that we do take your mention of a toxic culture very seriously. We work hard to make Zillow a great place to work, an environment where good ideas can come from anyone and where stability and career development is available to all. If you're willing, I'd like to take this conversation offline with you to get some more details on your experience and discuss potential improvements to our team. Please reach out to me at jamith@zillowgroup.com if you'd like to connect. Jami Thomas, VP of Sales, Rentals, Zillow
Viewing 214 - 216 of 1,701 Reviews

Glassdoor has 2,692 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.