Verizon Retail Sales Representative interview questions

They will have you apply online and if you pass the personality test and resume screening, you will receive a phone call from Verizon HR to schedule a phone interview with the HR representative. They will then email you a few PDF files that you should read and understand perfectly because he/she will quiz you on it. If you make it past the HR screening you will be scheduled to do a 1:1 interview with the manager of the store you applied for. The interviewer will ask you the normal fare of questions ranging from how have you dealt with a difficult customer to why you enjoy sales. The big qualifying question (I believe) is why you should work for Verizon Wireless. The best answer to this question should be that you feel that you could be a great asset to this company and that you and Verizon can make a bunch of money together. Do NOT be afraid to be candid and honest with the interviewer. If money is a big motivation factor for you job, tell them. This is actually something that they look for and typically means that a salesperson is being very productive. You may have to interview in several locations. I did. So be prepared for a second interview as well.

I applied online and a two weeks later received an email that instructed me to read an attachment that wasn't there. I actually thought it was spam at first since I had applied through a 2nd party job site. I decided to email back anyway and request a new attachment which consisted of an overview of the position I applied for, and a copy of the "company credo." I responded to this email indicating I was still very interested in the position etc, and then received and email asking me to call and schedule a phone interview. I called on a Wednesday and the interview was scheduled for Monday. The interview was maybe a half hour long. After about a week I received a rejection email.