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Doubletree By Hilton

Part of Hilton

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Doubletree By Hilton reviews

3.4

52% would recommend to a friend

(2,166 total reviews)
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Christopher Nassetta

77% approve of CEO

50% positive business outlook

Doubletree By Hilton has an employee rating of 3.4 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doubletree By Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Apr 22, 2015

Receptionist

Recommend
CEO approval
Business Outlook

Pros

You get to work with great people and increase your level of customer service tremendously

Cons

Management is horrible. Dont expect them to work with you if you have medical problems. They have no respect for personal private info. They talk horribly about they're employees with the other managers and there is no HR department on the franchise properties.

3.0
Feb 10, 2015
Recommend
CEO approval
Business Outlook

Pros

It's a fun entry-level position. You learn a lot about customer service. There is opportunity to get know people in other departments. At my location, we were responsible for more than I would expect most front desk agents to be given, but it made the job more meaningful.

Cons

I was horribly underpaid for the amount of responsibility placed on me. The training was severely lacking. There was very little opportunity for growth. There were people who waited years for a promotion only to be blocked from applying or overlooked when their desired position was open. The directors often did not communicate what was going on.

2.0
Nov 23, 2014

Front Desk

Recommend
CEO approval
Business Outlook

Pros

The hotel has a high potential with better management.

Cons

One can not survive on that salary alone. General manager was problematic and the work environment is not so friendly

Viewing 10 - 12 of 2,166 Reviews

Glassdoor has 2,353 Doubletree By Hilton reviews submitted anonymously by Doubletree By Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Doubletree By Hilton is right for you.