Telephone banking - Customer Advisor Firstsource Solutions Employee Review

Thank you for your review – it’s good to see you are building your career with us. We're pleased to hear you enjoy the flexible working arrangements we have and that you are able to adjust your shifts as and when needed. As a high volume, fast-paced customer service provider it can sometimes feel intense but our people do a great job of providing the help our customers need. You mention a lack of training – please reach out to your Team Leader or HR Team to get support with this – we can put the relevant steps in place to bring you up to speed with the knowledge you need. All the very best for a long and successful career.