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Firstsource Solutions

Engaged Employer

Overall experience at Firstsource - Senior Analyst Firstsource Solutions Employee Review

3.0
Jun 29, 2023
Recommend
CEO approval
Business Outlook

Pros

* Medium level of difficulty in the interview process. * Good and friendly work environment. * Shift allowance provided. * Good performer gets well appreciated. * Small gifts are provided during festival time.

Cons

* Projects are not stable and mostly for short duration. * HR management is not that good, in my nearly 3 year career with Firstsource rarely we had HR meetings or any other discussion. * Limited career opportunities, because of less diverse projects.

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Firstsource Solutions Response
3y
Thanks so much for sharing your experience with us We believe that a positive and collaborative workplace is essential for the overall well-being and productivity of our employees. We also acknowledge your appreciation for the shift allowance provided and the recognition given to good performers, we strive to create an environment where hard work and dedication are duly recognized and rewarded. While it is true that the nature of our industry sometimes requires us to work on projects with varying durations, we are constantly exploring opportunities to provide more stability and longer-term projects for our employees. We recognize the importance of regular HR meetings and discussions to address employee concerns, foster communication, and ensure a positive work environment. We will review our HR processes and make efforts to improve communication and engagement with our employees. While our projects may currently be less diverse, we are committed to exploring avenues that allow for career growth and development within the organization. We encourage you to engage in open conversations with your manager and HR to discuss your career aspirations and explore possibilities for advancement or skill enhancement.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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