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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions Assistant Manager reviews

      4.4

      86% would recommend to a friend

      (63 total reviews)
      avatar

      Ritesh Idnani

      97% approve of CEO

      86% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.3

      Work/Life balance

      4.3

      Senior management

      4.1

      Career opportunities

      3.6

      Compensation and benefits

      Assistant Manager employees have rated Firstsource Solutions with 4.4 out of 5 stars, based on 63 company reviews on Glassdoor. This indicates that most Assistant Manager professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Assistant Manager professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      63 reviews
      5.0
      Sep 25, 2023

      Found my professional home here

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at my current organization has been a remarkable journey for me. Truly a place where talents shine. It fosters an environment of creativity and innovation allowing every employee to unleash their full potential. I can freely express my skill. This org not only values individual contribution but also provides ample opportunities for growth. Apart from the job, its dedication to maintain a healthy work life balance. They actively promote employee well being through a range of engaging activities. They organize regular events, workshop to create stress free work environment. Finally, I am grateful for the dedicated HR team my organization. They play a crucial role in ensuring that every employee's concerns are heard and addressed promptly. Their commitment to employee well-being is evident in their swift response to inquiries and their proactive approach to resolving any issues that may arise. I appreciate the approachability of our HR team. They create a bridge between employees and management, making sure that everyone needs are met.

      Cons

      While the company is supportive of growth and has many strengths, one are for improvement where I felt could have been done in my process is On-the job training. Multiply the hands on training whenever possible to minimize to improvise their productivity. Pair new employees with experienced collogues who can mentor them and guide them through their tasks. Mentorship programs, assessments and evaluation or quizzes.

      avatar
      Firstsource Solutions Response
      2y
      Thank you so much for taking the time to leave us feedback. We're delighted that you see our company as a supportive environment for professional growth. This is one of our core values, and we're dedicated to fostering your career development. We understand the importance of effective on-the-job training. To improve this, we will actively explore opportunities to enhance the hands-on training experience in your process. This includes pairing new employees with experienced team members to facilitate learning and productivity. We encourage you to keep sharing your insights, as they contribute to the ongoing refinement of our training programs. We recognize the value of mentorship in nurturing talent. We are working on implementing mentorship programs to facilitate knowledge transfer and skill development. We aim to strike a balance that allows new employees to learn effectively while maintaining productivity levels.
      3.0
      Jul 31, 2023

      Nice Culture

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teamwork is good and peers are close to each other. The company pays well for supervisory positions and up.

      Cons

      Low salary for rank and file - always the reason for attrition.

      avatar
      Firstsource Solutions Response
      2y
      Thank you so much for sharing your experience with us. We are committed to providing a positive and rewarding work environment for all our employees. We understand that teamwork is crucial for our success, and we actively promote collaboration and companionship among peers. We believe in recognizing the value of each role within the organization, and we regularly review our compensation packages to ensure they are competitive and fair. We strive to offer attractive salaries and benefits for all positions, including rank and file employees. We recognize the importance of strong leadership with high emotional intelligence (EQ). We invest in leadership development programs to enhance the EQ skills of our managers and supervisors. We believe in the power of a united team, where every member feels valued, respected, and empowered. We are dedicated to fostering a culture that promotes growth, collaboration, and mutual success.
      Viewing 25 - 27 of 63 Reviews
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      Glassdoor has 4,367 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.