Is Firstsource Solutions Bangalore Rural a good place to work?

Employees in Bangalore Rural have rated Firstsource Solutions with 4.6 out of 5 stars in 69 anonymous Glassdoor reviews. To compare, worldwide Firstsource Solutions employees have given a rating of 4.6 out of 5. Search open jobs at Firstsource Solutions in Bangalore Rural and find out about the interview experience in Bangalore Rural or explore more of the top rated companies in Bangalore Rural .

Does Firstsource Solutions pay well in Bangalore Rural?

Firstsource Solutions employees working in Bangalore Rural rate their compensation and benefits with 4.0 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all Firstsource Solutions employees. Browse Firstsource Solutions salaries in Bangalore Rural to find out how much you could get paid.

How is the work culture at Firstsource Solutions in Bangalore Rural?

Employees in Bangalore Rural have rated Firstsource Solutions with 4.1 out of 5 for work-life-balance (equal to company-wide rating), 4.6 out of 5 for diversity and inclusion (equal to company-wide rating), 4.4 out of 5 for culture and values (equal to company-wide rating) and 4.2 out of 5 for career opportunities (equal to company-wide rating).

How satisfied are Firstsource Solutions employees in Bangalore Rural?

94% of employees in Bangalore Rural would recommend working at Firstsource Solutions to a friend, compared to 94% of Firstsource Solutions employees worldwide . This is based on 69 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at Firstsource Solutions?

Customer Service Representative (327) , Team Leader (163) , Customer Service Advisor (152) , CSA - Customer Service Associate (144) , Customer Service Associate (128) , Senior Associate (108) , Senior CSA (79) , Senior Analyst (72) , Analyst (68) , Associate (68) , Assistant Manager (64) , Customer Service (59) , Customer Service Representative (CSR) (57) , Process Leader (56) , Senior Customer Service Associate (56)

What are the pros of working at Firstsource Solutions according to real employee reviews?

"Started out OK and the people are great" ((in 138 reviews)); "good work environment and supportive" ((in 126 reviews)); "Can work from home if quality is good." ((in 100 reviews)); "Good work culture and balancing work life" ((in 99 reviews)); "work life balance is good" ((in 91 reviews))

What are the cons of working at Firstsource Solutions according to real employee reviews?

"less salary and more work which force people to leave this company" ((in 176 reviews)); "Unorganized and chaotic at times pay is low" ((in 156 reviews)); "This is mostly due to poor training and poor support once they are on the phones." ((in 78 reviews)); "Long hours... NPS (survey) gives customers too much power and control over whether you get paid your bonuses or not." ((in 50 reviews)); "No job security and communication with HR's will be very worst." ((in 40 reviews))

What are the top reviewed Firstsource Solutions locations?

Ciudad de México , Cuautitlán

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Firstsource Solutions Bangalore Rural reviews

4.6

94% would recommend to a friend

(69 total reviews)

Ritesh Idnani

98% approve of CEO

95% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.2

Career opportunities

4.1

Work/Life balance

4.0

Compensation and benefits

Employees in Bangalore Rural have given Firstsource Solutions a rating of 4.6 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most employees have an excellent working experience in Bangalore Rural. The Firstsource Solutions employee rating in Bangalore Rural is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

69 reviews

4.0

Jul 21, 2025

A good place to work.

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

The company is a good start for freshers like me.

Cons

Nothing to say from my end.

Firstsource Solutions Response

11mo

Thank you for your honest feedback! It’s great to hear that you see Firstsource as a good platform for freshers to start their careers. That shows the company is doing well in creating entry-level opportunities. Incentives and transparent pay structures can make a big difference in retaining and motivating employees.

5.0

Jul 14, 2025

Na

Team leader

Recommend

CEO approval

Business Outlook

Pros

Empathetic good listener Responsible I communicate clearly and professionally

Cons

Overthinking Avoiding Conflict I sometimes overthink situations, but I’ve been learning to trust my instincts more

Firstsource Solutions Response

11mo

Thank you for sharing this self-reflection! It’s great that you’ve highlighted your strengths like being empathetic, a good listener, responsible, and maintaining clear, professional communication. These qualities are highly valuable in any team or leadership role. It’s positive that you’re actively working on trusting your instincts more. These small adjustments can help you make quicker decisions and handle challenging conversations more confidently.

4.0

Jul 11, 2025

Great work, Life balanced

Senior associate

Recommend

CEO approval

Business Outlook

Pros

In-depth Company Insights: Glassdoor provides detailed information about company culture, work-life balance, management, and compensation, often from the perspective of current and former employees.

Cons

Extra half n hour has been increased from last two months and that can be paid!

Firstsource Solutions Response

11mo

Thank you for sharing your thoughts! We’re pleased to know that access to in-depth company insights has been helpful. We encourage you to discuss this directly with your manager or HR partner for clarification on compensation policies.

Viewing 34 - 36 of 69 Reviews

Jobs at Firstsource Solutions

Collections Representative

Bilingual call center representative (2 Days Off)

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Bilingual call center representative - Collections (2 Days Off)

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Firstsource Solutions Bangalore Rural reviews

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A good place to work.

Na

Great work, Life balanced

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