Is Firstsource Solutions Bangalore Rural a good place to work?

Employees in Bangalore Rural have rated Firstsource Solutions with 4.6 out of 5 stars in 69 anonymous Glassdoor reviews. To compare, worldwide Firstsource Solutions employees have given a rating of 4.6 out of 5. Search open jobs at Firstsource Solutions in Bangalore Rural or explore more of the top rated companies in Bangalore Rural .

Does Firstsource Solutions pay well in Bangalore Rural?

Firstsource Solutions employees working in Bangalore Rural rate their compensation and benefits with 4.0 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all Firstsource Solutions employees. Browse Firstsource Solutions salaries in Bangalore Rural to find out how much you could get paid.

How is the work culture at Firstsource Solutions in Bangalore Rural?

Employees in Bangalore Rural have rated Firstsource Solutions with 4.1 out of 5 for work-life-balance (equal to company-wide rating), 4.6 out of 5 for diversity and inclusion (equal to company-wide rating), 4.4 out of 5 for culture and values (equal to company-wide rating) and 4.2 out of 5 for career opportunities (equal to company-wide rating).

How satisfied are Firstsource Solutions employees in Bangalore Rural?

94% of employees in Bangalore Rural would recommend working at Firstsource Solutions to a friend, compared to 94% of Firstsource Solutions employees worldwide . This is based on 69 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at Firstsource Solutions?

Customer Service Representative (327) , Team Leader (163) , Customer Service Advisor (152) , CSA - Customer Service Associate (144) , Customer Service Associate (128) , Senior Associate (108) , Senior CSA (79) , Senior Analyst (72) , Analyst (68) , Associate (68) , Assistant Manager (64) , Customer Service (59) , Customer Service Representative (CSR) (57) , Process Leader (56) , Senior Customer Service Associate (56)

What are the pros of working at Firstsource Solutions according to real employee reviews?

"Some great people however few and far between" ((in 138 reviews)); "good work environment and supportive" ((in 125 reviews)); "Good work culture and balancing work life" ((in 101 reviews)); "Flexible working and work from home." ((in 101 reviews)); "work life balance is good" ((in 93 reviews))

What are the cons of working at Firstsource Solutions according to real employee reviews?

"Low salary for rank and file" ((in 178 reviews)); "Unorganized and chaotic at times pay is low" ((in 155 reviews)); "This is mostly due to poor training and poor support once they are on the phones." ((in 77 reviews)); "Long hours... NPS (survey) gives customers too much power and control over whether you get paid your bonuses or not." ((in 51 reviews)); "No job security and communication with HR's will be very worst." ((in 37 reviews))

What are the top reviewed Firstsource Solutions locations?

Ciudad de México , Cuautitlán

Firstsource Solutions Bangalore Rural reviews

4.6

94% would recommend to a friend

(69 total reviews)

Ritesh Idnani

98% approve of CEO

95% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (69 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Employees in Bangalore Rural have given Firstsource Solutions a rating of 4.6 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most employees have an excellent working experience in Bangalore Rural. The Firstsource Solutions employee rating in Bangalore Rural is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

69 reviews

1.0

Sep 23, 2023

salary

Analyst

Recommend

CEO approval

Business Outlook

Pros

good company, learn new things

Cons

no job security, lot of politics

Firstsource Solutions Response

2y

Thank you so much for taking the time to leave us feedback. We are delighted that you have had the chance to learn new things during your time with us. We encourage continuous learning and personal development. We understand the importance of job security, and we're actively working to enhance it. We believe in creating a stable and supportive work environment for our employees. We are committed to fostering a culture of transparency, fairness, and open communication to minimize the impact of politics within the organization. We are dedicated to providing resources and assistance to ensure your success and well-being within the company.

5.0

Aug 24, 2023

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good to learn and work

Cons

Nothing to mention as of now

Firstsource Solutions Response

2y

Thank you so much for taking the time to leave us feedback. Employee satisfaction is a key metric for us. We believe that when our employees are happy and fulfilled in their roles, they contribute their best to our collective success.

3.0

Aug 15, 2023

Nice company

Manager

Recommend

CEO approval

Business Outlook

Pros

Very growth for future prospect

Cons

Loads of work and stress

Firstsource Solutions Response

2y

Thank you so much for taking the time to leave us feedback. We are thrilled to provide a work environment that offers excellent growth opportunities for future prospects. We understand the importance of career development and strive to empower our employees to reach their full potential. We recognize that excessive stress can impact both personal well-being and job performance. We are dedicated to ensuring that our employees have the opportunity to advance in their careers while maintaining a healthy work-life balance. Our commitment is to find a balance that allows for growth without overwhelming our employees. We will actively assess workloads, provide the necessary resources, and implement strategies to mitigate stress factors..

Viewing 55 - 57 of 69 Reviews

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