Firstsource Solutions Customer Service Associate reviews

Thank you for taking the time to write a review. We’re pleased to hear you enjoyed most of the time that you worked for us. We’re sorry to hear you contracted Covid and hope you are now fully recovered. Your comments regarding the handling of your absence are really quite concerning and not at all in line with the policies we have in place. We would like the opportunity to look into this further and kindly request that you contact the local HR Manager at your earliest opportunity. We will investigate your comments discreetly and ensure your anonymity is maintained. Thank you again for leaving a review and we wish you all the very best for the future.

Thanks for your review. We are glad to hear that you appreciate the positive work environment at Firstsource. We provide a comprehensive total rewards package to all our employees. Regular compensation benchmarking exercise is done by the HR team to ensure that we are on par with the market trends. Also, the shifts and work timings of employees are aligned to suit the team’s or client’s requirements – these are planned and communicated to employees well in advance. We encourage you to connect with your HR partner in case of any concerns, so that can be addressed quickly. We wish you a fantastic career with Firstsource.