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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,259 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,259 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Aug 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Good bonus structure for advisors Social engagement and activities Comfortable and bright working environment Great team atmosphere Friendly and supportive colleagues

Cons

Hours can be long, but you quickly get used to them!

avatar
Firstsource Solutions Response
8y
We love receiving feedback from our colleagues as it allows us to make Firstsource a better place to work. We are happy to hear that you have experienced the multiple positive attributes that our company has to offer and we strive to create an environment that allows you to do your best work and develop within the company. We recognise that Firstsource is an exciting journey and the pace of change is often very fast and we would like to thank you for all of your hard work and effort.
5.0
Aug 10, 2017

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The People, the Flexibility & Fun evironment

Cons

Not a downside but hard work is recognized

avatar
Firstsource Solutions Response
8y
Thanks for taking the time and leaving us such great feedback! We are very grateful to you and your team for the hard work that you do. Keep up the good work!
1.0
Aug 10, 2017

Lower Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You work a day shift for 8 hours, and have weekends off.

Cons

Management treating you like a number is just business, but being incompentent for your position is unacceptable. HR playing the game of silencing the bullied instead of the bully. Upper management promoting based off of friendship instead of quality. Blaming numbers on employees and firing them instead of blaming the unqualified leads and supervisor. Demoting individuals based off of rumors and will ignore the true data. Your job will never be secure. My personal scenerio, changes were coming and people did not like that I was the only person safe especially since I didn't fit the friend bill. The leads who were not safe started tracking my time, when I went to the restroom, when I went outside to make a call. I would have not minded if these individuals were not lower class and were fully capable of attacking me in the work place. I presented this to HR and the harrassment increased until one of them did attack me. Luckily that conversation with HR was fully recorded for we were in an authorized phone area. I jad to get proof because at this point my mother, director of another company, had never witnessed something do crazy, so I was able to playback the whole conversation for her to hear HR admit to making it worse for she severly unqualified for the position. My mother wanted to initiate a law suit due to this, and I decided against it for it is hard to find a new job once you sue your old one. Now its pay day and they shorted my check, one last game to play. Do not work here, because this easily could be you. After all the drama and headache, actual jobs look at this as the McDonalds of office work. Not worth any of it.

Viewing 3721 - 3723 of 4,259 Reviews

Glassdoor has 4,370 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.