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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,257 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,257 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Aug 2, 2017

WORST JOB EVER!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You key medical claims all day at your own desk.

Cons

Management at this job is HORRIBLE. There is no communication between upper management and those in the office. The management that is behind the back doors only have concern about money and not employees. Contact with HR is not available at the location so you must call or email HR elsewhere. HR is worthless as well. They constantly lie and try to cover up their lies and sketchiness. "Matrix"- while you may think you will make more money, you will not due to the raising standards to where your 160% drops to a 63% and its not just one person but a whole team who are in numerous types of claims. Mandatory overtime is abused by them majorly. They threaten that you can be fired for not being able to make it is and if you have kids they tell you to find someone to watch them or to bring them in with you. Then once they have caught up on work and are ahead they then start sending you home early without pay. Some weeks it may be for a few hours but I had to deal with many days in one week with not coming in or being sent home early. The points system is messed up. If you have a death in the family or or are deathly ill in the hospital, you get a point. Then when you give them a resignation letter stating when you are leaving they will fire you the day you submit your letter. If you are lucky enough to manage to remain there because they are so far behind, they then turn around and say that you were involuntary terminated even though you gave a resignation letter. If you go to work there good luck, you will need it!

3.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

The job pays okay and isn't difficult to do. Generally a good work atmosphere.

Cons

Training is not thorough at all. Employees are not always given the correct tools to succeed. Managment tends to be emotionally motivated.

1.0
Jul 30, 2017

Claims Examiner

Recommend
CEO approval
Business Outlook

Pros

Co-workers are wonderful. Can work from home if quality is good.

Cons

Poor leadership skills, lowers pay without notice, sometimes run out of work

Viewing 3733 - 3735 of 4,257 Reviews

Glassdoor has 4,368 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.