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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,205 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,205 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Sep 28, 2017

Experience at Firstsource

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly Commissions based on save rates Free Sky if working for the Sky section

Cons

Can be stressful dealing with customers exteremely strict on timing

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Firstsource Solutions Response
8y
We are happy to hear that you have experienced the multiple positive attributes that our company has to offer and we strive to create an environment that allows you to do your best work and develop within the company. We recognise that Firstsource is an exciting journey and the pace of change is often very fast and we would like to thank you for all of your hard work and effort.
1.0
Sep 25, 2017
Recommend
CEO approval
Business Outlook

Pros

good team and salary

Cons

location, training, environment, managment, hours

avatar
Firstsource Solutions Response
8y
I am sorry to hear that your experience with Firstsource has not been a good one. We are proud that the vast majority of our employees (in all areas of business and those who work with our concession partners) enjoy a happy and fulfilling career with us. That said, as hard as we try to get it right all of the time, there will be times we fall short. We encourage our employees to give us feedback through their managers, through employee nominated representatives and through our employee survey, so we can continue to learn and improve the way we work. Last year we launched the mental health toolkit which enables our colleagues to have the support and guidance from managers in real time. Please feel free to get in contact with us to discuss your issues further and offer us the chance to change your perception
1.0
Sep 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Dont pay your wages correctly Treat employees as a number Actually dont care about employees

avatar
Firstsource Solutions Response
8y
We are sorry to hear about your unfortunate experience during your time at Firstsource. Our colleagues are at the forefront of everything we do and we are committed to empowering, motivating and supporting every single member of our team. We are taking your feedback and addressing the places we missed in delivering a great working experience for you.
Viewing 3844 - 3846 of 4,205 Reviews

Glassdoor has 4,316 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.