Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      83% would recommend to a friend

      (4,205 total reviews)
      avatar

      Ritesh Idnani

      90% approve of CEO

      83% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Career opportunities

      3.9

      Work/Life balance

      3.9

      Senior management

      3.8

      Compensation and benefits

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,205 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Apr 14, 2016

      Not Good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My immediate supervisor is great, it's the company and upper management that are terrible.

      Cons

      Only place I ever worked where the better you are, the less you are paid.

      2.0
      Apr 13, 2016

      Don't start your career here...

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of free time, You can take as many breaks you want to and Nobody cares what you do, like whether you've reached the target and all nobody cares (not sure my team was like that).. So yeah very lenient.

      Cons

      This is a BPO, My colleagues, there were 23 in my team 20 of them were engineering graduates and Nobody could speak English including the trainer. Extremely low salary. No growth. Horrible canteen, food. Cab services..absolutely worst. Overall one F'd up place. Like one of those previous reviews states, if you're looking for a job where you can gossip, chit chat, do no work yet make some money... This is the place.

      1.0
      Apr 5, 2016

      Look elsewhere

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you hate to work and love to gossip this is an awesome workplace! Sure you will eventually hit the limit of your salary tier level and then be ineligible for further salary increases unless you're promoted. Sure you won't learn many new skills or development many talents that could help you get a better job with a less toxic organization. But who cares about any of that when instead of working you can spend the whole day talking with the director of your department about your favorite sports teams and how much you drink on an average night? Super place for those who are always present but never there and Retired On Active Duty and brown nosers.

      Cons

      Company policies and procedures are archaic and obsolete, e.g. points based attendance system, unhelpful once per year performance evals, salary redlines, dozens of policy agreements which clearly show the company does not trust employees and treats them like children. Management plays favorites and grants the favorites perks, notably allowing them to violate rules that are harshly enforced on others and encouraging the favorite to inform on other employees.

      Viewing 3883 - 3885 of 4,205 Reviews
      Related searches: Firstsource Solutions jobs | Firstsource Solutions salaries | Firstsource Solutions benefits | Firstsource Solutions interviews
      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,316 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.