Nov 17, 2024
Firstsource Solutions Response
1yThank you for sharing your thoughts!
It’s great to hear that you view Firstsource positively as a workplace.
Firstsource Solutions CSA - Customer Service Associate reviews
83% would recommend to a friend
Ritesh Idnani
88% approve of CEO
86% positive business outlook
Customer Service Associate (CSA) employees have rated Firstsource Solutions with 4.2 out of 5 stars, based on 187 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).
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Reviews by job title
187 reviews
Nov 3, 2024
Firstsource Solutions Response
1yThank you for sharing your feedback.
We’re glad to hear that you consider this a good place to start a career. However, we understand your concerns about internal politics, which can be challenging in any corporate environment. We are committed to fostering a transparent and collaborative culture and will continue to work on minimizing any negative impacts of internal politics.
Oct 30, 2024
Firstsource Solutions Response
1yThank you for sharing your feedback.
We’re glad to hear that you find the company, leadership, and timely salary payments positive aspects of your experience. We also appreciate your mention of a relatively low-stress environment. Regarding slow promotions, favoritism, and fewer incentives, we understand how important these factors are for employee motivation and growth.