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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      83% would recommend to a friend

      (4,190 total reviews)
      avatar

      Ritesh Idnani

      90% approve of CEO

      83% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Senior management

      4.0

      Career opportunities

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,190 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Jul 19, 2014

      A good BPO to work in

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people, helpful, good growth oppurtunites, good mentoring

      Cons

      Possibly salaries could be better. Could have a better training team in place for the organisation

      3.0
      Jul 18, 2014

      customer service representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      wonderful coworkers and nice management team

      Cons

      learning was a challenge due to limited staff

      2.0
      Jul 18, 2014

      want to move up think of somewhere else

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Agents, my teamm especially only for them i wouldnt be still there,

      Cons

      training, insecurity no reassurance during this time due to operation management all layed off due to a restructuring plan.......................then employ a 22 yr old with 1 year team leader experience to be contact manager ... REALLY

      Viewing 4018 - 4020 of 4,190 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,298 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.