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Firstsource Solutions

Engaged Employer

Firstsource Solutions CSA - Customer Service Associate reviews

4.2

83% would recommend to a friend

(187 total reviews)
avatar

Ritesh Idnani

88% approve of CEO

86% positive business outlook

Customer Service Associate (CSA) employees have rated Firstsource Solutions with 4.2 out of 5 stars, based on 187 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

187 reviews
4.0
May 30, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Good work culture to work

Cons

Not nice for cafeteria place

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. It’s great to hear that you found the work culture positive!
3.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Good environment, helpful, friendly and best for freshers

Cons

Not applicable not applicable not applicable

avatar
Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. It's great to hear that you found the environment to be good and that it was helpful and friendly, especially for freshers. We aim to create a supportive and welcoming atmosphere where new employees can feel comfortable and grow in their roles
4.0
May 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay Learnt discipline and punctuation Nice culture

Cons

No work life balance Too much politics

avatar
Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. It's encouraging to hear that you appreciated the good pay, learned valuable skills like discipline and punctuation, and enjoyed the nice culture. We are committed to treating all employees equally and addressing any issues related to internal politics.
Viewing 46 - 48 of 187 Reviews

Glassdoor has 4,285 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.