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Firstsource Solutions

Engaged Employer

Firstsource Solutions Sr. CSA reviews

4.4

89% would recommend to a friend

(270 total reviews)
avatar

Ritesh Idnani

93% approve of CEO

90% positive business outlook

Sr. CSA employees have rated Firstsource Solutions with 4.4 out of 5 stars, based on 270 company reviews on Glassdoor. This indicates that most Sr. CSA professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Sr. CSA professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

270 reviews
5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

This role enhanced my prospects for future opportunities.

Cons

There are no cons in this company

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Firstsource Solutions Response
3w
Thank you for sharing your positive experience and feedback. We’re delighted to hear that the role has enhanced your prospects for future opportunities and contributed to your professional growth. It’s also encouraging to know that you had such a positive overall experience with the company.
4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

This role enhanced my prospects for future opportunities.

Cons

The yearly increment is very low.

avatar
Firstsource Solutions Response
3w
Thank you for sharing your feedback and experience. We’re glad to hear that this role has enhanced your prospects for future opportunities and supported your professional growth. Compensation revisions are generally aligned with company standards, business factors, and individual performance assessments.
Viewing 7 - 9 of 270 Reviews

Glassdoor has 4,293 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.