Jul 1, 2025
Firstsource Solutions Customer Service Representative CSR reviews
92% would recommend to a friend
Ritesh Idnani
94% approve of CEO
83% positive business outlook
Customer Service Representative (CSR) employees have rated Firstsource Solutions with 4.4 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).
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51 reviews
Jun 23, 2025
Firstsource Solutions Response
11moThank you for your feedback!
We’re happy to hear that you’ve had a positive experience with the work environment and support from your leads — that’s something we take pride in. We’d like to highlight that there are multiple Internal Job Postings (IJP) and learning & development programs available to help employees take the next step in their careers.
Mar 21, 2025
Firstsource Solutions Response
1yThank you for your feedback.
We recognize the importance of clear processes and seamless communication. A structured framework is in place to ensure transparency and alignment with client requirements. We continuously refine our approach to enhance efficiency and provide better clarity for all teams.
Your insights are valuable, and we appreciate your perspective.