Feb 26, 2022
Firstsource Solutions Customer Service (CSR) reviews
58% would recommend to a friend
Ritesh Idnani
70% approve of CEO
61% positive business outlook
Customer Service (CSR) employees have rated Firstsource Solutions with 3.3 out of 5 stars, based on 380 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).
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380 reviews
Feb 4, 2022
Firstsource Solutions Response
4yThank you for your review. We are happy to know about your positive experience at Firstsource.
We pride ourselves on delivering robust and thorough training for all of our new employees, and we’re concerned to hear this was not your experience. We continue to look for ways to improve our training and I hope you have spoken to your Supervisor to get the additional training you needed.
Firstsource provides a competitive compensation package and offers a range of benefits – these are continually being reviewed based on market trends.
Employees’ work schedules are aligned to suit the team’s or client’s requirements. These are planned and communicated to employees well in advance. Please reach out to your HR Manager should you have any concerns about this. Wishing you a long and fulfilling career with Firstsource.