Firstsource Solutions reviews

Thanks for writing in. We are sorry to hear that you are not enjoying your time with us. We work hard to provide a supportive work environment and fair growth opportunities, and your experience is definitely at odds with our values as an organisation that puts our people at the heart of what we do. We understand that working in a fast-paced environment has its positives and negatives, which is why we work hard to make sure our employees are well supported. A lot of our employees like completing their hours across four days so they can have an extra day off, but we do have a wide range of other shift patterns available, so you can work the hours that best suit you. Please discuss this with a member of our local HR and Management team and we will do our best to facilitate your request. In regards to your pay issues, there are many reasons why your pay may not always be the same. As per your contract, you receive payment based on actual hours worked, if your scheduled hours are not met for a number of reasons this will relate to your pay being varied (late to shift, overage on breaks or sickness etc.). There are also times unfortunately when it’s a genuine system error. Management and payroll will work urgently to have it rectified for you as soon as they are made aware. We have fed back to the site about the noise levels but please do feedback your concerns locally to HR or you can anonymously use our happy or not stations to provide feedback. Wishing you a fulfilling career with Firstsource!