Firstsource Solutions Customer Service (CSR) reviews

Thanks for writing in. We are happy to hear that you appreciate the culture at Firstsource. The upward mobility of employees is one of our key focus areas, and we’re constantly looking for ways to ensure you have access to growth and development opportunities. Each job role has a set of responsibilities and expectations, which are clearly explained at various stages. We understand that some days are great and everyone is happy, and other days could be complex. We make sure employees receive the best support. Please contact your HR Manager, so that your concerns can be addressed quickly. Wishing you a fulfilling career with Firstsource.

Thanks for writing in. We regret to hear that your experience is not reflective of the supportive work environment that we strive to provide for our employees. Providing an enabling work environment to Firstsourcers is extremely important to us and we are continuously striving to make it better with zero tolerance to workplace incivility and building a culture of respect and a bias-free workplace. Please write to your HR Manager about your specific concerns. We will be happy to reach out to support you.