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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service (CSR) reviews

3.2

57% would recommend to a friend

(380 total reviews)
avatar

Ritesh Idnani

70% approve of CEO

58% positive business outlook

Customer Service (CSR) employees have rated Firstsource Solutions with 3.2 out of 5 stars, based on 380 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

380 reviews
3.0
Jan 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Some of the people are amazing, some benifits but most you'll never use, systems are easy but limited.

Cons

Management don't listen or take concerns on board/seriously. Support is non-existent most of the time, Management will and can spread stories if you tell them stuff in private, hours are far too long for contact centre work, no change in days off, poor pay for what you do.

Viewing 295 - 297 of 380 Reviews

Glassdoor has 4,346 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.