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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews about "work environment"

84% positive business outlook

Reviews by job title

378 reviews
5.0
Jul 1, 2025

Overall Rating

Recommend
CEO approval
Business Outlook

Pros

Friendly Work Environment: Timely Salary Payments: Cab Facilities: Job Security:

Cons

There is no Common Employee Concerns at Firstsource.

5.0
Jun 27, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Good environment amazing and professional people around positive work culture

Cons

Cab issue's are a bit stress full Better cab management

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Firstsource Solutions Response
1y
Thank you for sharing your feedback! We're glad to hear you’re enjoying the positive work culture and the professionalism of the team—it’s something we take great pride in. Cab services are managed in alignment with our transport policy and business needs
5.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive management Good work-life balance Opportunities for growth Friendly work environment

Cons

To create Maximax growth opportunity

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Firstsource Solutions Response
11mo
Thank you for your valuable feedback! We’re glad to hear that you appreciate the supportive management, work-life balance, growth opportunities, and friendly work environment. We continue to explore ways to expand career pathways and upskilling initiatives to help employees reach their full potential.
5.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

It’s a privilege to work with exceptionally talented group of people whose vision and ideas helps you excel in current position and inspires you to take the next step and broaden your horizon. Leaderships tactics and vision helps you go toe to toe with competition based in the United States and in most cases surpass them and beat them to stay ahead of the curve . It’s a healthy environment to work and stay competitive.

Cons

I don’t think i can of anything in particular but my organisation and leadership team has always been open to constructive criticism and they have ensured to fix what’s broken and all the opinions are taken under advisement .so nothing in particular that would quality as cons

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Firstsource Solutions Response
1y
Thank you for sharing such a thoughtful and inspiring review! We’re delighted to hear about your positive experience, especially your appreciation for the talented teams and visionary leadership at Firstsource. It's incredibly motivating to know that the We encourage you not to wait for a formal opportunity—please feel free to share your ideas or experiences proactively with your manager or HR.
5.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Focus on digital transformation, strong industry expertise, and commitment to employee growth good work environment and supportive

Cons

First source Solutions has Some common concerns however management is taking care well and moving smoothly .

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Firstsource Solutions Response
1y
Thank you for your positive and encouraging feedback! We’re glad to hear you value our commitment to digital transformation, industry expertise, and employee development. It’s also great to know that you find the work environment supportive and positive. We’re committed to continuous improvement and ensuring an even better experience for all employees moving forward.
5.0
Jun 25, 2025

Promotion

Recommend
CEO approval
Business Outlook

Pros

I've worked at Firstsource for almost 8 years, and it's been a truly pleasant journey. I started my career here as an agent and, over the years, had the opportunity to grow into the roles of SME and then Team Lead. The company has always recognized hard work and potential, which played a big role in my career progression. The work environment is supportive, and there's a strong focus on learning and development. Leadership is approachable, and team collaboration is encouraged. If you're someone who's dedicated and looking to grow within the organization, Firstsource offers great opportunities. Like any company, there are challenges, but the overall experience and the career growth I've experienced make it a great place to build a long-term career.

Cons

The overall experience is positive.

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Firstsource Solutions Response
1y
Thank you for sharing your experience! It’s truly inspiring to hear about your 8-year journey with Firstsource progressing from an agent to SME and now Team Lead is a testament to your dedication and the growth culture we strive to nurture. We're glad to know you’ve felt supported and recognized throughout your career path, and that leadership and team collaboration have contributed positively to your experience.
5.0
Jun 27, 2025

Process Leader

Recommend
CEO approval
Business Outlook

Pros

Good work culture and environment Great place to start and build a career Job security

Cons

Lesser pay compared to market standards not much employee benifits

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Firstsource Solutions Response
1y
Thank you for your valuable feedback! We’re glad to hear that you appreciate the work culture, environment, and the career-building opportunities at Firstsource. Job security and a positive workplace are key priorities for us, and it’s encouraging to know they’ve contributed to your experience. Salaries are aligned to company standards and structured around roles and experience. Similarly, benefits like transport and food provisions are designed based on business requirements.
5.0
Jun 27, 2025

12 years with Firstsource

Recommend
CEO approval
Business Outlook

Pros

Great environment to work Lot of opportunities for internal growth

Cons

I did not find any

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Firstsource Solutions Response
1y
Thank you for your positive feedback! We're delighted to hear that you're enjoying the work environment and recognizing the opportunities for internal growth. It's always encouraging to know that our efforts to create a supportive and growth-oriented workplace are making a difference.
5.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Been part of the organisation since the past 4 years. The work environment is neat and fair. The organisation has good opportunity of growth on equal terms based on your calibre.

Cons

There are always new projects and challenges coming in, so things rarely slow down, perfect for someone who thrives in a fast-paced environment, but it might feel overwhelming at times for those who prefer a steadier rhythm.

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Firstsource Solutions Response
1y
Thank you for sharing your thoughtful feedback! We’re pleased to know that your 4-year journey with us has been filled with positive experiences, growth opportunities, and a fair work environment. It’s true that with continuous growth and new projects, the environment can be dynamic.
Viewing 31 - 33 of 378 Reviews

Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.