Is Goodwill a good company to work for as a ASM- Assistant Store Manager?

ASM- Assistant Store Manager professionals working at Goodwill have rated their employer with 3.2 out of 5 stars in 22 Glassdoor reviews. This is an average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open ASM- Assistant Store Manager Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked ASM- Assistant Store Manager interview questions at Goodwill .

Does Goodwill pay ASM- Assistant Store Manager employees well?

ASM- Assistant Store Manager professionals rate their compensation and benefits at Goodwill with 3.2 out of 5 stars based on 22 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about ASM- Assistant Store Manager salaries at Goodwill.

How happy are ASM- Assistant Store Manager professionals working at Goodwill?

76% of ASM- Assistant Store Manager employees at Goodwill would recommend their employer to a friend. This rating has increased by 40% in the past 12 months. ASM- Assistant Store Manager professionals have also rated Goodwill with a 2.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.0 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 575 reviews)); "Flexible hours and good if you’re in school" ((in 190 reviews)); "They also were great for the employees" ((in 117 reviews)); "Good work environment very easy going" ((in 115 reviews)); "Flexible schedule was nice to have" ((in 105 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 887 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 273 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 84 reviews))

Goodwill ASM- Assistant Store Manager reviews

3.2

76% would recommend to a friend

(22 total reviews)

Catherine Meloy

100% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (22 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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ASM Assistant Store Manager employees have rated Goodwill with 3.2 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most ASM Assistant Store Manager professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by ASM Assistant Store Manager professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

22 reviews

4.0

Sep 16, 2025

Great Opportunity

Asm- assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Great Opportunity for Industry Change within retail

Cons

Location start is key. Prior company location review research is beneficial.

1.0

Aug 18, 2024

Over worked, under paid.

Asm- assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Every day is a new challenge.

Cons

Too many to list. Salaried position, you basically live there! Expected to come in early, leave late, monthly mandatory store meetings at 730a - doesn't matter if you closed the night before and if you close the night off the meeting. Understaffed-day shift will have the coverage but closer will be scarce. Reason being is because the closers have to clean up the day shift and night shift customer mess on top of putting out what the day shift failed to do. It's miserable. DON'T WORK CLOSING SHIFTS!! Damned if you do, damned if you don't.

4.0

Jun 25, 2024

Still new to the job, but it sure beats other retail jobs I've had in the past.

Asm- assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Friendly and helpful co-workers. Fast paced environment. Always something interesting and new.

Cons

Can get hot and somewhat physically demanding during the summer. Certain processes for tracking productivity and cash-handling. (Administrative tasks) Could be better streamlined for greater efficiency and save some time.

Viewing 1 - 3 of 22 Reviews

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Goodwill ASM- Assistant Store Manager reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Opportunity

Over worked, under paid.

Still new to the job, but it sure beats other retail jobs I've had in the past.

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